Delivery Policy

【Domestic Shipping Policy – Not for International Orders】

Logistics Coordination：

• Home Delivery Logistics：Chunghwa Post, HCT Logistics (Taiwan main island & offshore island addresses)
• Convenience Store Pickup：7-11(Taiwan main island & offshore island convenience store branches)

Delivery Time / Regions：

• Home Delivery

Delivery Time: 1–3 days
Applicable Region: Taiwan main island
 (Please note: delivery time may vary due to remote addresses, weather, or traffic conditions.)

• Convenience Store Pickup

Delivery Time: 2–3 days (offshore island stores: 3–14 days)
Applicable Regions: Taiwan main island & offshore island convenience store branches
(Please note: delivery time for offshore islands may vary depending on weather conditions or ferry/ship operations.)

• Mail Delivery (Offshore Islands)

Delivery Time: 3–14 days
Applicable Regions: Taiwan offshore island areas
(Please note: delivery time for offshore islands may vary depending on weather conditions or ferry/ship operations.)

Pre-Order Items：

Release Date: Based on the official launch date announced by each manufacturer (all noted in the product information section).

• Accessories：Released approximately 7–30 days after being listed on the website.
• Airsoft Gun：Released approximately 14–60 days after being listed on the website.

After release, orders will be shipped in sequence, with delivery times as stated above.

※ Customized Parts Orders: Shipped within 7–14 business days after order placement (excluding weekends and public holidays).

Shipping Instructions：

Orders will be shipped within 3 business days after placement (excluding the order date, weekends, and public holidays).

Shipping hours: Monday to Friday, 08:30–17:00.

※ No shipments on weekends or public holidays.

※Shipping and delivery times apply only to in-stock items.

※For pre-order or customized items, please refer to the product page or contact customer service.

※Shipments may be delayed during holidays, peak seasons, or due to unforeseen events such as natural disasters.

[Home Delivery]: Actual delivery time may vary depending on driver scheduling and traffic conditions.

[Convenience Store Pickup]: Please check the official text message (SMS) notification. Items must be picked up within 7 days after arrival at the store.

※Customers who fail to pick up orders without reason will bear the round-trip shipping costs. If the order is abandoned and the customer cannot be contacted, the account will be suspended.

※Delivery time may be affected by factors such as home delivery service hours, remote addresses, and traffic conditions.